Refund policy

Return & Refund Policy

We want you to have a smooth and happy shopping experience.

Returns & Exchanges

  • Returns or exchanges can be requested within 3 days of delivery.
  • The product must be unused, unwashed and undamaged.
  • All original tags and packaging must be intact.
  • Products showing signs of use, washing, alteration, stains, perfume or damage will not be accepted.

Wrong, Damaged or Defective Products

If you receive a wrong, damaged or defective product, please contact us within 48 hours of delivery with clear photos/videos of the product and packaging.

After verification, we will provide an appropriate replacement, exchange or refund.

Size & Change of Mind

Returns due to size issues or change of mind are accepted within the 3-day return period, provided the product meets our return conditions.

Return shipping charges for such requests will be borne by the customer.

Refunds

Refunds will be processed after the returned product is received and successfully passes our quality check.

For prepaid orders, the refund will be made to the original payment method where possible.

For COD orders, refund details may be requested from the customer.

Non-Returnable Items

The following are not eligible for return or exchange:

  • Used or washed products
  • Products without original tags
  • Damaged or altered products
  • Products returned after 3 days
  • Products marked Final Sale / Non-Returnable

Important

Please do not send any product back without first contacting us and receiving return instructions.

We reserve the right to reject returns that do not meet the conditions mentioned above.

For any return, exchange or refund assistance, please contact us through the contact details available on our website.

Thank you for shopping with us.